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»My trucks don't cost me anything--they are paid for. What can fleet management do for me?

While you may not have any acquisition cost or depreciation if the units are fully depreciated (the top of the cost mountain--acquisition), you do have other costs associated with that unit (the middle of the cost mountain—use, and bottom of the cost mountain--reengineering). These costs are as important, if not more important, in lowering your total cost of ownership. Such costs include parts, labor expense, unscheduled downtime, low utilization, etc. See our savings calculator


 

»I have peak demands and need a competitive rental rate - can you provide cost effective rental trucks that meet my specifications?

Yes. Yale Fleet can put together guaranteed rental rates for the models and specifications of the equipment you most often need to rent during peak periods. This can be part of the fleet management agreement. Rates agreed upon can include daily, weekly, and/or monthly rates.


 

»I am looking for an preventive maintenance program - do you offer one?

Yes. Preventive maintenance is part of any fleet management program under Yale Fleet. If you are looking only for a preventive maintenance program, such a program can also be provided by Yale Fleet.


 

»Our operation works 24 x 7 - can you provide maintenance coverage?

Yes. Yale Fleet would work with you on determining whether coverage needs to be technicians on site 24 x 7, or just during a particular shift(s) with an emergency contact number for the remaining shift(s). Yale Fleet currently has customers where technicians have normal working hours during a 2nd or 3rd shift, as well as during the day (1st shift).


 

»I need reports that show avoidable damage, and hours used, for informed decision making on my fleet - can you provide such information if managing my fleet?

Not a problem. Yale Fleet’s business system provides reports that show avoidable damage summary totals by equipment number, types of avoidable damage repairs categorized for analysis, detail of avoidable damage repairs for a specific unit--all organized by the department, building, location, etc. as needed by you. This data can be for the life of the equipment to date, or just for certain time periods. It is important for both the customer and fleet manager to track such information so that such cost can be driven down by process changes, specification changes, offering training to operators, etc. All such costs need to be measured so they can be controlled and reduced. Yale Fleet can provide various types of customized reports. See our savings calculator


 

»Is fleet management only about maintenance? My OEM current provider does the work on my trucks - what's different about this?

Fleet management is not just about maintenance, as that is just one piece of the cost of owning a lift truck. It is about the total cost of ownership on a unit, the entire cost mountain if you will, and driving that number to its lowest. Yale Fleet will work with you on effective utilization of your fleet, controlling and reduction of avoidable damage costs, reducing your administrative costs, decreasing unscheduled downtime, etc. See the numerous areas of costs and available savings on the cost mountain button at this site. See our savings calculator


 

»Can fleet management help me manage downtime and increase productivity?

Yes. Yale Fleet will help you correctly match equipment specifications with your application, and as needed will replace old equipment with productive and reliable new equipment, create a backup and/or short-term rental plan to meet your up-time needs, add/remove equipment, and accelerate replacement cycles. The key to downtime is that it becomes scheduled downtime (i.e. preventive maintenance) which works towards little or no unscheduled downtime.


 

»My maintenance budget is getting tighter and my maintenance costs seem to be going up - how can fleet management help manage our lift truck expense line?

Yale Fleet can perform in-depth site surveys that allow us to determine:
- What a productive and cost-effective fleet looks like in your application
- What is the correct fleet size and mix
- What is the most cost efficient maintenance schedule
- On an ongoing basis we will analyze all the data to identify opportunities
   for continuous cost improvements.

Yale Fleet also will determine what management reports are needed to provide on-going decision making, track variable costs, and track avoidable damage costs. Once avoidable damage costs are recognized and tracked, changes in processes, procedures, or training will allow us to work together on reducing those costs down toward zero. See our savings calculator



 

»Do all Yale Dealers participate in this program?

Yes. All Yale Dealers participate in the Yale Fleet Management programs on a national level, as well as manage their own fleet management programs for customers in their territory. Our national programs involve hundreds and thousands of trucks for various customers, and there is the added benefit of having the same level of quality in service, coast to coast.

The dealers also manage fleets of 1-10 units for their own customers. Whether the fleet size is 1 or 1,000, fleet management is a tool to drive lowest total ownership cost for all our customers.


 

»Who do I contact if I am interested in more information?

Go to the Dealer locator menu on the Home page. It will direct you to a local dealer, or to the email address of the Yale Fleet Sales Manager at Yale Materials Handling Corporation in Greenville, NC.


 

»Do I have to buy Yale equipment?

No you do not. One of the most important pieces in a successful fleet management program is putting the correct equipment, with the correct specifications, in your application(s). We would like that equipment to be Yale, but we have many customers who utilize other makes for applications where Yale does not have a model that fits that application, or another manufacturer has a model that fits better. Non-Yale equipment can still be covered under a Yale Fleet Management program.


 

»I don't lease my equipment--I buy it outright. Will this still work under a Yale Fleet Management program?

Yes. Whether you buy your equipment with cash, finance the purchase, lease through Yale, or lease through another finance company, Yale Fleet can provide fleet management. You do not have to lease your equipment to have a fleet management program with Yale. Our goal is to satisfy your needs regarding cash management, working capital objectives, tax considerations, etc.


 

»I have alot of different makes/models of equipment -- can Yale still give me a fleet management program?

Absolutely. Yale Dealer technicians are experts in servicing all types and makes of lift trucks. They are factory-trained technicians. Yale offers over 80,000 different parts for non-Yale lift trucks equipment under our Premier Parts program. OEM parts for makes other than Yale can be purchased by Yale Dealer technicians for use when making repairs on your equipment.


 

»I have a parts inventory -- what do I do with it under a Yale Fleet Management program?

There are a few options. Yale Fleet can do an inventory of your parts and based on the age, condition, and quality make an offer to purchase them and eliminate inventory carrying costs. Another option is that the inventory remains owned by your company and is used by the Yale Dealer technicians when servicing the equipment as needed. Then you are not charged for parts on the repairs, only labor.

The important thing to remember is that Yale Fleet Management Programs are tailored to meet your company's needs in the most cost effective manner.


 

»I have a lot of equipment other than lift trucks, such as tuggers, personnel carriers, hi-lo's, sweepers, etc.... Can this equipment be covered under Yale Fleet Management?

Definitely. Yale Dealer technicians also have experience working on this type of equipment. Many of our existing customers utilize these types of equipment and we cover them in our programs.


 

»I only have a few pieces of equipment -- I don't have a "fleet". Will fleet management really do anything for me?

Definitely. Whether you own 1 truck or 1,000, fleet management is a tool to drive lowest total ownership cost.

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